What do the 'approved', 'pending', and 'cancelled' point statuses mean?Updated a month ago

Approved points can be redeemed on rewards immediately

Pending points need to be verified before they can be redeemed. This typically applies to purchases and referrals, and the approval period is 30-45 business days.

Cancelled points will not be added to your account. For example, this will happen if you cancel a purchase or return a purchase (the points will change from pending to cancelled).